This new collection features 11 new figures, including a Dragonborn, a Halfling, and a 4-armed Mutant Goliath, all with stronger magnets. There are over 100 new items including chain items, firearms, and animal familiars. Everything works with the first collection AND works on its own.
Wrap Up!
almost 6 years ago
– Tue, Jul 10, 2018 at 10:20:14 PM
SHIPPING COMPLETE!
Sorting and packaging hundreds of thousands of tiny metal parts for what seemed an eternity has left us quite exhausted, but a few weeks ago we hit 99% shipped! We are really happy with the way everything turned out, we learned a lot, and we look forward to applying that knowledge to the future.
This has been a labor of love from the start, and hopefully by now you all are able to see the love we put into each and every item we created. We look forward to hearing from you the various ways Hand of Glory has enhanced your gaming experiences.
So, now we can do what we have been waiting to do; start creating new stuff! We are chomping at the bit to be back in Creative Mode, and take a well-deserved break from Factory Mode. Hand of Glory 2.0, here we come!
IF YOU HAVEN'T RECEIVED YOUR ORDER OR TRACKING NUMBER...
First, check your spam folder. We've heard that sometimes the notification from stamps.com skips the inbox.
Second, make sure you completed your survey and that you have paid for shipping through BackerKit. To check your survey, head to the link below and input your email address.
If you're still missing your order, or you can't find your survey, or tracking info, or you suspect that you order is missing, email us at [email protected]
ADD-ON ITEM SETS
There was some confusion with the three add-on sets that were added to BackerKit after the campaign. We apologize for the confusion, but the Empty Hands Set, Spell Effects Set, and Musical Instruments SetWERE NOT part of the Legendary pledge and were separate add-ons.
If you'd like they can still be ordered on the pre-order page here:
Speaking of the pre-order page, we'll keep it open while we work on transforming handofglory.co into our webshop, so if you find you want to order more weapons or items or figures, or your friends are interested when you show them your painted HoG sets, you can still order at Kickstarter prices for a limited time!
As you continue to build and paint your sets, here are a few helpful tips:
-Some pieces will be bent when they arrive! Luckily pewter is very durable. Be gentle, but you should be able to bend everything back no problem. Any excess metal can be pulled off or carefully cut off with a hobby knife. If a piece has an issue though just let us know.
-Twist the blades! Some pieces, especially swords and axes, need to be twisted slightly so that the hole casts correctly. If you prefer them straighter than they are, simple twist them to your liking.
-Use the box as a tray! The parts are tiny, so we recommend working over a tray, and we found the shipping boxes work great.
-Use the allen key! If a hole isn't quite round, or has some debris in it, try using the including allen key to ream out the hole. You can also use a 2mm drill bit to repair a bad hole, or let us know about mis-cast pieces at [email protected]
-Hook installation: We forgot to mention this in the instructions, but for those of you that received the hook hand item, it is meant to be cut at the attachment point to the cylinder, and then inserted and glued into one end, and then a steel plug can be installed into the other end.
Feel free to share any other tips or suggestions that you think might be helpful in the comments!
Check out this awesome paint job from backer Ellen J.!
UNTIL NEXT TIME...
We're still here when you need us for anything and we may chime in once or twice with further updates if needed. Otherwise, the best way to reach us is [email protected]
Don't forget, send us photos! We want to see the awesome paint schemes you come up with and we'd love to see your set ups! Email us, or post a photo on social media and tag it #handofgloryco
May Update!
almost 6 years ago
– Sun, May 20, 2018 at 09:42:35 PM
SHIPPING CONTINUES!
Hey everyone! At this point we are now at ~70% shipped. We now have all of the items that we need, but they are taking a bit longer to sort and package than we had hoped, and Matt's moving to a new state set things back. We really apologize for this delay, and while we were aiming to be a bit further at this point we are still full steam ahead and will ship all the remaining orders in the coming weeks.
*We just noticed a small issue that effects backers who received Series 3 as part of their reward.
We made a mistake with the Assassin’s Dagger Set. The mold accidentally had two of the same dagger (right handed, downward facing dagger), instead of both the left and right hand. So you may receive two of the same dagger, or in some cases only one dagger.
To make up for this mistake, at the end of the campaign we will be giving ALL backers a credit to use on our web store once it is set up. More information on this to come.
As you receive your rewards, let us know about items that you suspect are missing or are damaged beyond repair by emailing us at [email protected]
If you HAVEN'T RECEIVED a shipping notice yet:
You will soon! We're working hard to get everything shipped out asap.
If you HAVE received a shipping notification, but you DO NOT have your package yet:
Check the tracking information that was sent to you to keep track of the progress. If you suspect that your package is having an issue, first contact your local post office with your tracking information to see if they have any more info. If that doesn't help, email us at [email protected]
Remember, sometimes international orders can take a few weeks to clear customs, so give it some time.
If you HAVE RECEIVED your reward:
Send us photos! We want to see the awesome paint schemes you come up with and we'd love to see your set ups! Email us, or post a photo on social media and tag it #handofgloryco
Super sorry for this delay for those of you who haven't gotten your rewards yet, but rest assured we haven't forgotten you and we'll ship your order asap!
-Jason & Matt
April Update!
about 6 years ago
– Fri, Apr 13, 2018 at 02:39:45 PM
SHIPPING STARTED!
We're happy to say we've (slowly) started shipping! A small chunk of orders went out a few days ago and should be arriving to backers soon. A few more groups will ship this week, and the rest of the orders are awaiting some items from the caster.
After a small delay from our estimated start-fulfillment date of March, we're hoping to ship everything between now and mid-May. We'll keep shipping everything ASAP over the coming weeks until everything is out the door, and of course we'll let you know if any further delays pop up.
Matt is going to be moving from Western MA to Cincinnati, OH later this month, so we'll unfortunately have a few days where we'll be unable to ship anything. Once the workshop is set back up we'll resume shipping out whatever orders remain at that point.
Thanks everyone for your patience as we ship out all the rewards!
USPS
We are shipping orders via USPS. A few things to know:
Once your order ships, you will receive an email with the tracking info.
US orders are tracked door to door.
Tracking for international orders isn't always perfect, but in most cases you will know when the order has left the US and arrived in your country, and in many cases your local post will provide updates until it is delivered.
NOTE that sometimes international orders can take a few weeks to clear customs, so give it some time.
If you receive notice that your order was delivered, but you don't have it, it's best to first contact your local post office with the tracking number to see if they have any info.
If you do suspect that your shipment is lost, or have any other questions about shipping or anything, let us know by emailing us at [email protected]
SHIELD DESIGNS
We've received a few questions about the final shield designs, so we wanted to share the solution we came up with. Each shield is now two parts, so the hand part will just need to be glued to the shield part. We think that the poses look much better with the shields in the side-carry position, and this two-part system makes this possible.
Thanks!
-Jason & Matt
March Update!
about 6 years ago
– Fri, Mar 16, 2018 at 02:21:56 PM
LOCKING DOWN SURVEYS
A quick heads up! We've started locking down surveys. This means that you can no longer make changes to your order through BackerKit, BUT you still can update your shipping information if you need to by going to this link and inputting your email address:
ALSO BackerKit will start charging cards for shipping, add-ons, and non-Kickstarter pre-orders. If there are any issues with the payments, you should receive an email with a link to fix the issue, but definitely let us know if you run into any problems and we'll help sort it out. The best way to reach us is:
NOTE that this doesn't mean we're ready to start shipping just yet, but we're getting closer! Locking down the orders at this point helps us stay organized so we can start to group similar orders to be as efficient as possible once we receive all the parts from the caster.
Thanks! We'll check back in soon once we're in shipping mode!
